Our Return Policy

We’ve detailed everything about our generous IFurn return policy – which is the same for all customers and all channels – on this page.

At IFurn, it’s OK to change your mind. Sometimes what seemed perfect for your home, office or garden, just isn’t. Returning a product to us is convenient and hassle-free, no matter how or where it’s bought.

Ifurn Return Policy

Returning unopened IFurn products

You can return many unopened IFurn products within 365 days, for a full refund. No rush, no complicated conditions. ​It’s best to bring your proof of purchase – but if you can’t find it, we’ll help you locate your digital receipt. ​

Returning opened IFurn products

We think everyone should be able to test out any product, so we take back opened products within 365 days – even assembled ones. Just show us your receipt for a full refund. 

IFurn products that can’t be returned​

We are unable to offer refunds or exchange for custom made worktops, food or drinks. Unless faulty, we may refuse the return or only offer a refund card if the returns criteria are not fully met.

Things to note: IFurn returns, IFurn refunds and IFurn exchanges

  • When you return anything, please bring your receipt.​​
  • We issue refunds in the payment form used to buy the product. ​ 
  • More than 365 days since you bought your product? You can still sell furniture back to us